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Zoe Wood
Zoe Wood is the Guardian's consumer affairs correspondent.
Follow her on Twitter
February 2025
Full-fat milk sales rise as UK’s appetite for low-calorie options cools
Whole milk, full-fat yoghurt and blocks of butter in demand as shoppers go back to basics to avoid processed food
January 2025
‘Skinny jabs’ are turning slimmers teetotal – and drinks companies are feeling the loss
Jigsaws get a piece of the action as ‘speed puzzling fever’ grips UK
Guinness boom prompts owner Diageo to consider sale or spin-off
Consumer champions
Broken gadget puts John Lewis two-year promise on electrical to the test
‘Pocket money’ toys costing less than £10 sell well as UK parents cut costs
Consumer champions
My mother has Alzheimer’s but O2 won’t refund unused phone contract
Private car parks: UK drivers seek justice as penalties hit record
Sparkling tea sales soar as Britons seek healthy options for festive fizz
Consumer champions
My disabled mother paid £500 to travel near an Avanti accessible toilet … and it was closed
Consumer champions
My identity had been stolen but Three failed to respond
December 2024
Consumer champions
Eurostar security made us leave our e-bike battery behind in Paris
Toilet seat and burial plot: 21% of Britons given unwanted Christmas gifts, Which? finds
‘A long-distance hug’: readers and gen Z on the joy – and expense – of sending Christmas cards
How YouTube (and Skibidi Toilet) changed the Christmas toys market
Last-minute Christmas shoppers set to spend £3bn over ‘Super Weekend’
Consumer champions
Are Brexit rules making it hard to post kids’ books to Ireland?
British energy firms told to offer ‘zero’ standing charge tariff by next winter
Coffee drinkers face price rises as costs on global markets hit record high
Guinness rations supply to British pubs as popularity soars with gen Z
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